Due to the digital nature of our services, all sales are considered final. However, we stand behind the quality of what we provide.
Due to the digital nature of our services, all sales are considered final. However, we stand behind the quality of what we provide.
If your service stops working during your active period, we will provide a replacement.
Replacements are handled as soon as the issue is verified.
We aim to resolve the issue the same day it is reported.
This applies to both private and shared services, depending on the product terms.
Customers must follow the usage instructions provided on the product page. Failure to do so may void replacement eligibility.
Refunds are extremely rare and only considered if:
The service cannot be delivered.
A verified issue cannot be resolved or replaced.
A confirmed technical failure on our end prevents proper usage.
Before any refund is considered, customers must contact support to allow us the opportunity to resolve the issue.
Change of mind.
Entering incorrect information (such as wrong email).
Not reading the product description.
Device incompatibility.
Misuse or modification of credentials.
Each service has specific rules explained on the product page.
If account details are modified against instructions (such as changing email or password when not permitted), replacement or refund may not be possible.
Always review product guidelines before making changes.
IPTV services may occasionally experience performance variations depending on region, internet speed, or server load.
If a confirmed service issue occurs, we will provide assistance or a replacement when applicable.
If you experience an issue, contact us first.
Opening a payment dispute without contacting support may result in:
Immediate suspension of service.
Loss of replacement eligibility.
Permanent restriction from future purchases.
We actively respond to payment disputes with full transaction records.
Customers are responsible for entering the correct delivery email.
If you entered the wrong email, contact support immediately.
Corrections are only possible before credentials are delivered.
If you have questions regarding refunds or replacements, please contact our support team.
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